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QSR Automations | The Global Leader in Restaurant Technology

A Global Leader in Advanced Restaurant Technology

Restaurant Order Ahead Platform

Serve Order Ahead Demand
Cut Wasted Time

QSR’s Order Ahead platform integrates ConnectSmart Kitchen, DineTime, your in-store POS and online ordering partners so you can deliver a premiere guest experience that adds to your bottom line.

How QSR's Restaurant Order Ahead Platform Works

Slide Frictionless Integrations Seamless, bi-directional integrations allow order data, speed of service, and prep statuses to flow between DineTime and ConnectSmart Kitchen, as well as in-store POS and third-party online ordering partners. Configurable Order Flow Automatically trigger an order from an event, like when the diner is seated or manually release orders to ConnectSmart Kitchen, from within DineTime. Accessible Visit Info Easily view guest's order data, like order summary by visit, kitchen summary with item level order statuses, location details, order overview timeline, and order history. Slide Above & In-Store Capabilities With a platform that is both cloud-based and in-store, your operations are 100% redundant. In the event of an unexpected outage, you won't lose functionality. Customizable Tabbed Views Create and segment your order activity by specific type, including those which are active, upcoming, and completed. Daily Order Insights Easily view all incoming orders, including in-store, delivery, and take-out, to obtain a big-picture view of your restaurant's activity and efficiency. Slide POS Integrations The Order Ahead platform integrates with more than 65 prominent POS vendors in the industry. Historical Reporting Capture and store every milestone and data point from ConnectSmart Kitchen, DineTime, and third-party platforms for historical reporting to understand operational efficiencies. Live Support Work with the assurance that we stand behind our products, and we're with you at every step. Our support team has earned a 100% overall satisfaction with customers, and we're only a call away. WHAT YOU CAN DO

Slide Configurable Order Flow Automatically trigger an order from an event, like when the diner is seated or manually release orders to ConnectSmart Kitchen, from within DineTime. Slide Accessible Visit Info Easily view guest's order data, like order summary by visit, kitchen summary with item level order statuses, location details, order overview timeline, and order history. Slide Above & In-Store Capabilities With a platform that is both cloud-based and in-store, your operations are 100% redundant. In the event of an unexpected outage, you won't lose functionality. Slide Customizable Tabbed Views Create and segment your order activity by specific type, including those which are active, upcoming, and completed. Slide Daily Order Insights Easily view all incoming orders, including in-store, delivery, and take-out, to obtain a big-picture view of your restaurant's activity and efficiency. Slide Live Support Work with the assurance that we stand behind our products, and we're with you at every step. Our support team has earned a 100% overall satisfaction with customers, and we're only a call away. Slide Historical Reporting Capture and store every milestone and data point from ConnectSmart Kitchen, DineTime, and third-party platforms for historical reporting to understand operational inefficiencies. Slide Frictionless Integrations Seamless, bi-directional integrations allow order data, speed of service, and prep statuses to flow between DineTime and ConnectSmart Kitchen, as well as in-store POS and third-party online ordering partners. WHAT YOU CAN DO

Take Advantage of the Order Ahead Demand

Start using DineTime’s core features right from your iPad.

Happier Guests

Delight your Guests with a Seamless Dining Experience that Removes Wasted Time

Because they placed their orders beforehand, guests simply arrive to be seated, and the order is fired to the kitchen — no “back and forth” with the server necessary.

Guests place the order before they even come to your restaurant.

The order can be fired to the kitchen from DineTime when they arrive.

Guests experience a quicker, effortless dining experience without a wait!

More Revenue

Serve More Guests to Increase Your Bottom Line

Spend less time meal pacing by allowing pre-orders to fire in the kitchen when a party is seated, allowing for faster table turns and adding more to your bottom line.

Since guests order beforehand, you save time taking their orders upon arrival.
The guest dining experience is streamlined, removing all wasted time.
Increase table turns and seat more guests, which increases revenue.

Improved Communication

Cut Time, Labor, and Mistakes with Automated and Integrated Technology

With information flowing between ConnectSmart Kitchen, DineTime, guests, and online ordering partners and your in-store POS, you keep everyone in the loop and cut out wasted time.

Push prep statuses from ConnectSmart Kitchen to DineTime, as well as in-store POS, third-party online ordering partners.
No more greasy paper tickets that get lost and misread. Push orders to the kitchen immediately, ensuring accuracy.
Automated processes save time, removing needless tasks like leaving the host stand to check on orders.

Real-Time Visibility

Make Crucial Decisions in Real-Time

View data like total orders, off-premise orders, active orders, and order aheads from one central location within DineTime.

Segment your current order load by type, keeping staff aware of order activity, future, past and present.
View item level and order level statuses in DineTime, keeping FOH staff in the loop at every step of the diner’s journey.

Actionable Insights

Use Real Data to Optimize Your Restaurant’s Performance

With access to historical data, you can analyze big-picture insights and drill in to identify operational trends. Use this data to spot bottlenecks or inefficiencies and make improvements.

Tracking data like speed-of-service, average cook times, open menu counts (and more!) gives you clear insights into your restuarant’s performance.
Use data to identify high-traffic days or times and strategize for them.
Make informed staffing and technology decisions, backed by your actual restaurant data.

Empowered Staff

Create Repeat Diners with a Focused Staff That Delivers a Top-Tier Experience

With integrated technology, create consistent standard operating procedures that let staff capitalize on every guest-facing minute.

Intuitive graphical displays and interfaces make technology simple, usable, and accessible to learn.
Automated processes remove needless tasks like checking on orders from the workflow.
Focus on the immediate goal, serving the customer, while the technology keeps things moving.

Want to find out more?

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