3 Reasons We Work With POS Resellers
QSR works with software reseller partners who are respected, are committed to their customers, and offer excellent support and service. These resellers help us provide the best solutions and support all over the world, and there are three main reasons we think that working with resellers can be a great decision for both us and our customers. And, if you want to see for yourself how valuable resellers can be, check out the video below that our trusted partner Squirrel Systems put together.
There are many benefits in partnering with resellers, but below are the ones we consider most important.
They Create Relationships
A POS reseller knows their clients’ needs and process flows. They use the relationships they build with restaurant owners and operators to offer specific solutions that work. A reseller succeeds through word-of-mouth, so their relationships with their clients are important to them.
A reseller’s relationship doesn’t stop at the sale. They may offer ongoing training, support, and other tools to help restaurants be successful.
They Offer Local and Area Expertise
Knowing local codes and laws is important for restaurant operators, and should be to solution providers. A point of sale reseller is typically a local expert and can make sure both back of house and front of house solutions are adhering to those codes.
In addition, that locality may make those resellers easier to reach in case of an issue with your technology. There’s peace of mind in knowing that help is just down the street, and that’s part of the solution that resellers can provide.
They Offer Best of Breed Solutions
If you want the best point of sale solution and the best kitchen display system for your needs, you want someone who can offer both. You can shop around for solutions from different companies that integrate with one another, or you can have a provider help out. A POS reseller has some freedom when it comes to providing you with the best solution available for your operation. When you need a best-of-breed solution, they’re a one-stop-shop for everything from guest management to KDS systems.
In addition, a reseller can continually update clients with the latest enhancements to the technology they’re authorized to sell. That results in better, up-to-date systems for their clients, and ultimately in a better bottom line.
The bottom line is that a reseller is more than just a “middle man”—they’re a value-added distributor of solutions, a local expert, and support for your restaurant’s entire technology solution. Take a look at a few of our case studies to get a closer look at how QSR, software resellers, and restaurants have worked together to create solutions that perform.
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About the Author
Paige Carswell was the Content Marketing Manager for QSR Automations. Paige is a Louisville transplant and usually avoids mentioning that she was a Kansas Jayhawks fan in a former life. She graduated from Southwestern College in 2011 with a degree in journalism, and she spends her spare time enjoying all of the food Louisville has to offer, running, and playing with her dogs.