Curbside Restaurant Solutions

How We Do It

Order is Placed

Guest places an order via your website or app and is sent an order confirmation with a link to an order status page via SMS message.

Order is Displayed

The order is then sent to ConnectSmart Kitchen and ConnectSmart Go within the platform and can be seen by FOH and BOH employees.

Real-time Monitoring

The guest can monitor the progress of their order as it is prepared and updated within ConnectSmart Kitchen KDS.

Guest Initiated Arrival

The guest arrives and parks in your designated curbside area, then hits “Arrived” to seamlessly alert staff in the restaurant.

Staff is Notified

ConnectSmart Kitchen and ConnectSmart Go update the arrival status of the customer for restaurant staff.

Customer is happy!

The guest’s food is safely delivered curbside with minimal interaction, keeping them happy and coming back for more.

Better Guest Experience

With ConnectSmart’s order status page, guests can easily initiate their order pick-up upon arrival, cutting wasted time and providing fresher food. Text your guests a link to check-in, and once they’ve parked in your designated curbside pick-up area, they can alert you about their arrival.

Keep Guests and Staff Safe

Today’s diners want safer ways to dine out or take their meals home. With ConnectSmart Go’s guest-initiated arrival functionality, you’ll reduce all non-essential contact for a safer curbside experience.

“Ultimately, ConnectSmart gives us an even greater ability to enhance service because our restaurant team members are informed about guests while also keeping guests informed. We can reduce guest frustration during peak periods, and we can cater to guest convenience!”

Director of IT Technology

JOEY Restaurant Group

Create Repeat Diners with Data

Using real-time kitchen data you can notify guests of their order’s status based on actual kitchen bandwidth. Informed diners will know the exact status of their order at any given time and that level of communication creates happy diners.

Improve Your Bottom Line

Kitchen display features like pacing, order throttling and tag on touch ensure quality control and cut waste. Your bottom line won’t suffer from mispacks and comps because you’ll deliver fresh and accurate meals every time.

Connected Technology

With ConnectSmart Kitchen and ConnectSmart Go integrated and sharing data, your FOH and BOH employees know the status of orders and receive alerts when guests arrive to pick-up their to-go meals.

A Platform Designed for Restaurants

The ConnectSmart® Platform will make any restaurant — your restaurant — smarter, safer, adaptable, and more profitable.

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It’s More Than Just a Platform

With The ConnectSmart Platform, you also get:

Above & In-Store Capabilities

Back up your data in the cloud or in-store level, keeping your operations 100% redundant. In the event of an unexpected outage, you won’t lose functionality.

Frictionless Integrations

Flexible APIs and bi-directional integrations allow order and customer data to flow between all ConnectSmart Platform components, your POS, and online ordering and delivery partners.

Award-Winning Support

Find out why our support team has a 100% rating in overall satisfaction. Work with the assurance that we stand behind our products, and we’re only a call away!

Create a safer, more efficient curbside experience.

Talk to an Expert

Kick Up Your Curbside Experience