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QSR Automations | The Global Leader in Restaurant Technology

A Global Leader in Advanced Restaurant Technology

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Company

OUR VISION

Making Service
Easier for Everyone

For over 25 years, we’ve been helping restaurants of all sizes all around the world. Become part of our team and you can have a hand in helping us be the best in the business.

SEE OPEN POSITIONS

Our Core Values

Slide1 People First Be the GOAT Keep Work Fun Slide1 Celebrate Uniqueness
Be Humble Be Brave and Courageous
Slide1 Do the Right Thing Embrace Fresh Thinking Be Grateful

OUR STORY

Like any successful business, QSR started with a great idea – the kitchen display system (KDS). Our founder, Lee Leet, was working as a consultant for a major quick service restaurant and was tasked with creating a state-of-the-art kitchen solution for their multi-brand concept. He saw opportunity there, quit his consulting job, and created his own company to build that system—when he completed it, that company even purchased it for use. The rest, as they say, is history.

Lee’s original mission was always to create innovative solutions that filled in the gaps for restaurants, and he founded QSR Automations to continue working toward that goal. For over 25 years, we’ve been in Louisville, KY, building the technology that pushes the dining industry forward. Through iterations of kitchen automation, a guest management platform for restaurants and so much more, we embrace the change that restauranteurs, diners, and other employees face every day.

Our passion is to make restaurants smarter. We do an amazing job of that!

Our Promises

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People

We promise to keep our Core Values at the forefront of everything we do by being mindful listeners and transparent with our intentions. You are the reason we are successful.

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Customers

We promise to remain the best-in-class technology solution– while being your trusted advisor. We are committed to developing relationships based on honesty and respect.

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World

We promise to foster an environment focused on our global responsibility by promoting sustainability through automation.

EMPLOYEE TESTIMONIALS

Hear from our exceptional team.

Slide1 “I have a wonderful team of colleagues who all work towards the same goal and are on the same page with any challenges I face. I could not do it without them.” NICK BROWN Director of Business Development EMEA Slide1 “I know it’s a cliché, but the people I work with are my favorite part of working here. I also enjoy the dog-friendly office and having a hybrid in-office/work-from-home arrangement that is flexible and provides a good work/life balance.” JOSH CLAXTON Product Manager Slide1 “QSR values each team member’s opinions and insight into our business, so much so that they have implemented an Idea Café so anyone in the company can contribute ideas to Innovation.” ALLISON BREY Sales Administrator Slide1 “QSR’s culture creates a positive work environment, good employee morale, and a strong support system in each of its organizations and company.  QSR prioritizes the well-being of its employees and consistently provides support and encourages respect and trust throughout the company.” CORY BURKHOLDER Software Development Manager Slide1 “QSR offers many opportunities for growth, depending on what you want to do.  As someone who has been here only a short time, I have been impressed by all the promotions I've seen within the company.” VENUS LUDLOW Channel Sales Support Slide1 “QSR has helped with my professional development by surrounding me with experts.  I graduated just a year ago, so QSR gave me my first real professional landscape.” ALEXA GLASS Marketing Specialist

DIVERSITY AND INCLUSION

At QSR, we believe in Making Service Easier for Everyone.

We understand the power of diversity and inclusivity in fueling creativity and driving innovation. By fostering an environment that values and supports the unique qualities of our employees, we create a vibrant palette of perspectives that leads to an abundance of fresh ideas. These diverse ideas, in turn, empower us to deliver exceptional solutions and outcomes. Together, we cultivate a culture where individuals can thrive and unleash their best work in an atmosphere of engagement and professionalism.

Our Leaders

Our promises begin at the top;
our leadership is dedicated to you.

decorative circle 1 Robbie Payne decorative circle 2 decorative circle 3

Robbie Payne

Chief Executive Officer

Learn more on LinkedIn
decorative circle 1 Anthony Griffin decorative circle 2 decorative circle 3

Anthony Griffin

President & CFO

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decorative circle 1 Jennifer Karpinsky decorative circle 2 decorative circle 3

Jennifer Karpinsky

Vice president of

Business Development

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decorative circle 1 Megan Etscorn decorative circle 2 decorative circle 3

Megan Etscorn

Vice president of people
and Culture

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decorative circle 1 Shawn Campbell decorative circle 2 decorative circle 3

Shawn Campbell

SR. Director of software
development

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decorative circle 1 Brian Wayne decorative circle 2 decorative circle 3

Brian Wayne

Vice president of
Customer success

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decorative circle 1 Matthew Mayer decorative circle 2 decorative circle 3

Matthew Mayer

Vice president of sales

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decorative circle 1 Julie Rudder decorative circle 2 decorative circle 3

Julie Rudder

SR. Director of marketing

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decorative circle 1 Josh Cates decorative circle 2 decorative circle 3

Josh Cates

Sr. Director,
Shared Services

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decorative circle 1 Kathi Klein decorative circle 2 decorative circle 3

Kathi Klein

Vice President of Hardware
Solutions & Support

PARTNERS

We keep great company, and are supported by the best partners in the sectors of technology, resellers, and point of sale solutions.

SOLUTIONS
POINT OF SALE

CERTIFICATIONS

QSR Automations strives to be a best-in-class leader in restaurant technology. In order to make sure that our protocol is exceeding expectations, we routinely go through check-ups to ensure compliance.

AICPA SOC

QSR Automations is proud to be SOC 2 certified. We are dedicated to protecting both personal and business data at every level of interaction our organization has. We have the appropriate SOC safeguards and procedures in place to ensure information is properly protected. Confidentiality is of the utmost importance.

WE HAVE OFFICES AND RESELLERS ALL OVER THE GLOBE. CONTACT US FOR MORE INFORMATION.

X
USA – HQ
QSR Automations, LLC.
2700 Buddeke Drive Louisville, KY 40206
Sales Inquiries: sales@qsrautomations.com
Phone: +1 (855) 980-7328
Accounting Fax: +1 (502) 297-0223
X
Observer House – UK
QSR AI, LLC
Observer House, Caxton Way
Watford, WD18 8RJ
Sales Inquiries: sales@qsrautomations.com
Phone: +44 2038704571

OUR STRATEGIC PARTNERSHIPS

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Also of Interest
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  • Creating a TikTok Account for your Restaurant
  • Food Service Industry Highlights
Contact
QSR Automations
2700 Buddeke Drive
Louisville, KY 40206
Sales
US | (855) 980-7328
UK | +44 2038704571
sales@qsrautomations.com
Support
(855) 980-7328, ext. 6
support@qsrautomations.com
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Software
Software Solutions
  • Kitchen Menu Icon
  • Host Menu Icon
  • Go menu icon
  • RecipesPlus Menu Icon
  • Insights Menu Icon
Hardware
Hardware Solutions
  • Bump Bars
  • Controllers
  • Mounting
  • Touchscreens
  • All-in-Ones
How to buy
Support
Menu
Menu
  • Integrations
    • POS Partners
    • Solution Partners
  • Why QSR?
    • About
    • Media Kit
    • Real-World Restaurant Case Studies
    • Careers
    • Contact
  • Blog
    • Restaurant Management
    • Industry News
    • Restaurant Technology
    • Guest Management
    • COVID-19
    • Kitchen Automation
    • Off-Premise Dining