OUR VISION
Making Service
Easier for Everyone
For over 25 years, we’ve been helping restaurants of all sizes all around the world. Become part of our team and you can have a hand in helping us be the best in the business.
SEE OPEN POSITIONSOur Core Values
OUR STORY
Like any successful business, QSR started with a great idea – the kitchen display system (KDS). Our founder, Lee Leet, was working as a consultant for a major quick service restaurant and was tasked with creating a state-of-the-art kitchen solution for their multi-brand concept. He saw opportunity there, quit his consulting job, and created his own company to build that system—when he completed it, that company even purchased it for use. The rest, as they say, is history.
Lee’s original mission was always to create innovative solutions that filled in the gaps for restaurants, and he founded QSR Automations to continue working toward that goal. For over 25 years, we’ve been in Louisville, KY, building the technology that pushes the dining industry forward. Through iterations of kitchen automation, a guest management platform for restaurants and so much more, we embrace the change that restauranteurs, diners, and other employees face every day.
Our passion is to make restaurants smarter. We do an amazing job of that!
Our Promises
People
We promise to keep our Core Values at the forefront of everything we do by being mindful listeners and transparent with our intentions. You are the reason we are successful.
Customers
We promise to remain the best-in-class technology solution– while being your trusted advisor. We are committed to developing relationships based on honesty and respect.
World
We promise to foster an environment focused on our global responsibility by promoting sustainability through automation.
EMPLOYEE TESTIMONIALS
Hear from our exceptional team.
DIVERSITY AND INCLUSION
At QSR, we believe in Making Service Easier for Everyone.
We understand the power of diversity and inclusivity in fueling creativity and driving innovation. By fostering an environment that values and supports the unique qualities of our employees, we create a vibrant palette of perspectives that leads to an abundance of fresh ideas. These diverse ideas, in turn, empower us to deliver exceptional solutions and outcomes. Together, we cultivate a culture where individuals can thrive and unleash their best work in an atmosphere of engagement and professionalism.
Our Leaders
Our promises begin at the top;
our leadership is dedicated to you.
Robbie Payne
Chief Executive Officer
Anthony Griffin
President & CFO
Jennifer Karpinsky
Vice president of

Business Development
Megan Etscorn
Vice president of people
and Culture
Shawn Campbell
SR. Director of software
development
Brian Wayne
Vice president of
Customer success
Matthew Mayer
Vice president of sales
Julie Rudder
SR. Director of marketing
Josh Cates
Sr. Director,
Shared Services
Kathi Klein
Vice President of Hardware
Solutions & Support
PARTNERS
We keep great company, and are supported by the best partners in the sectors of technology, resellers, and point of sale solutions.
CERTIFICATIONS
QSR Automations strives to be a best-in-class leader in restaurant technology. In order to make sure that our protocol is exceeding expectations, we routinely go through check-ups to ensure compliance.
AICPA SOC
QSR Automations is proud to be SOC 2 certified. We are dedicated to protecting both personal and business data at every level of interaction our organization has. We have the appropriate SOC safeguards and procedures in place to ensure information is properly protected. Confidentiality is of the utmost importance.
WE HAVE OFFICES AND RESELLERS ALL OVER THE GLOBE. CONTACT US FOR MORE INFORMATION.
2700 Buddeke Drive Louisville, KY 40206
Sales Inquiries: sales@qsrautomations.com
Phone: +1 (855) 980-7328
Accounting Fax: +1 (502) 297-0223
Observer House, Caxton Way
Watford, WD18 8RJ
Sales Inquiries: sales@qsrautomations.com
Phone: +44 2038704571
OUR STRATEGIC PARTNERSHIPS
