Guest Experience
Deliver A 5-Star Guest Experience
What’s a great restaurant without diners? Craft the optimal environment for guests at every level with a platform that removes operational guesswork with valuable data and lets you tailor their experience.
Put Guests in Control
Offer technology that lets them get on the waitlist online, book a reservation, order ahead, and stay updated on their order status, whether on or off-premise.
Open Communication
Keep guests in the loop with two way SMS texting to communicate order statuses and facilitate contactless dining options.
“By combining CSK and Host, the JOEY team is more efficient and has the information needed to personalize the guest service, JOEY is also leveraging QSR’s ConnectSmart capabilities for online and mobile call aheads and reservations to put the JOEY brand front-of-mind with guests no matter how or when the guest would like to enter the wait list or make a reservation. With QSR’s ConnectSmart, JOEY has gained touch points to reach and care for guests throughout the entire dining experience.”
Director of Information Technology
JOEY Restaurant Group
Don’t Overpromise
Provide your guests with pre-set quote times, using actual kitchen data to give them up-to-the-minute updates on their orders — which also prevents crowding in the lobby.
Delight Guests
Create consistent meals on every visit, at every site, with technology that perfects the dining experience on every front.
A Platform Designed for Restaurants
The ConnectSmart® Platform will make any restaurant — your restaurant — smarter,
safer, adaptable, and more profitable.
It’s More Than Just a Platform
Above & In-Store Capabilities
Frictionless Integrations
Award-Winning Support