QSR Automations® set out to accomplish one thing: help restaurants create the ultimate guest experience. Since then, we’ve been helping restaurants of all sizes all around the world. From kitchen automation to guest management solutions, our goal is to create and implement the systems that make restaurants more efficient, more capable, and more profitable.
Like any successful business, QSR started with a great idea. Our founder, Lee Leet, was working as a consultant for a major quick service restaurant and was tasked with creating a state-of-the-art kitchen solution for their multi-brand concept. He saw opportunity there, quit his consulting job, and created his own company to build that system—when he completed it, that company even purchased it for use. The rest, as they say, is history.
Lee’s original mission was always to create innovative solutions that filled in the gaps for restaurants, and he founded QSR Automations to continue working toward that goal. For over 25 years, we’ve been in Louisville, KY, building the technology that pushes the dining industry forward. Through iterations of kitchen automation, a guest management platform for restaurants, and so much more, we embrace the change that restaurateurs, diners, and other employees face every day.
Our passion is to make restaurants smarter. We do an amazing job of that!
Making service easier for everyone.
We promise to keep our Core Values at the forefront of everything we do by being mindful
listeners and transparent with our intentions. You are the reason we are successful.
Through innovation, we promise to remain the best-in-class technology solution. We promise to be your
trusted advisor and are committed to developing relationships based on honesty and respect.
We promise to foster an environment focused on our global responsibility by promoting sustainability through automation.
We value our team’s contributions and provide a space for everyone to be the best versions of themselves.
Our passion to remain best in class drives everything we do.
We love what we do and have fun with it!
It takes all kinds to make the world go round and that’s something we celebrate.
Not my way but our way.
We embrace wild ideas and the confidence to step outside our comfort zones.
When making decisions, we let integrity and honesty lead us even when no one is watching.
Always open to new and better ways to do everything.
Focus on the good and be thankful for all we have. Never forget what got us to where we are today.
Angela Leet prioritizes people and problem-solving above all. With a Masters in Engineering from the University of Louisville, a Masters in Business from the University of Houston, and a career in environmental engineering, business ownership, and politics, she brings a lifetime of experience in coordinating massive projects and unique personalities. QSR’s place at the forefront of innovative restaurant solutions will be further propelled by Angela’s leadership, emphasizing data-driven, adoptable automation for operators and their guests. She enjoys quality time with her sons, community volunteering, cycling, and golfing (when she can).
Anthony Griffin is part of the Executive Committee, acting to develop the overall strategic plan for QSR, and is responsible for all functions of Finance and Accounting. He received an MBA from the University of Louisville and is a Certified Public Accountant. Outside of work, Anthony serves in the United States Army Reserves as a Colonel with the 84th Training Command. He coaches his son and daughter in various sports and travels with his family.
Shawn has over 20 years of experience working in the software industry. As Director of software development, he is responsible for ensuring QSR’s software offerings remain best-in-class. He served in the US Army and spends his free time off-roading and boating the lakes of Kentucky. He has 3 children and has been married for 23 years.
Brian leads the Implementation, Project Management, and Training groups, guiding customers to get the most out of QSR products. He has dual degrees in Information Systems and Operations Management and is a big baseball fan—he’s visited most of the Major League Baseball parks and loves spending summer evenings at Louisville Bats games with his family.
Jennifer Karpinksy develops processes for ensuring QSR’s consumer network and partner success. Her job comprises a lot of functions, from managing data integrity to planning for future business needs, but our clients and partners know her as the main point of contact at QSR. Jennifer is a veteran in the restaurant industry with over 20 years of experience. Outside of work, she spends time as a self-proclaimed amateur designer, decorating and renovating houses.
There’s a new bar for HR at QSR. Megan Etscorn is our VP of People & Culture. She comes to QSR with over 20 years of successful experience in hiring, operations, benefits, and employee management while focusing on company culture, career development, and HR trends. Megan’s mission is to take QSR Automations to the next level from an HR perspective. She believes that a company’s most valuable resource is its employees. With a focus on our company values, Megan expects to make QSR a “Best Place to Work”! Building and leveraging relationships, informing and inspiring others while being viewed as a valued and credible partner is what makes Megan successful and excited about the work she does every day.
As Vice President of Sales & Marketing, Ashley manages the teams in both North America and EMEA, helping to expand the company’s global presence. He is a passionate advocate of improving guest experience within the hospitality sector and his teams consultative approach to business has enabled QSR to remain at the forefront of technology innovation. When he isn’t working, you can find Ashley training for cycling events in both USA and Europe, spending time with his family, walking his dog Jax and supporting Manchester United Football Club.
Kathi manages the daily activities of our Hardware Solutions along with the Support Services and Technical Projects Team, ensuring delivery and support of in-store hardware and software as well as enterprise/cloud-based solutions. She has 20+ years of experience in the restaurant technology industry, including hardware, vendor, and customer capacities. When Kathi’s not working, you can find her playing guitar, singing, and attending music festivals with her favorite concert buddy – her daughter.
Julie’s background includes 25+ years of managing the marketing strategy and direction for restaurant industry clients. Most recently, her responsibilities include working in partnership with Marketing Directors, Owner/Operators, and Brand Team counterparts on brand direction, rationales and strategies. Julie and her husband Kelley have 2 children, Evie and Will, and their family also includes sweet Georgia, their Labrador Retriever. The Rudders enjoy going to the lake, and all things soccer and football!
As Vice President of Product Strategy, Angela Ciliberti-Riedling brings a blend of experience from Fortune 500 and start-up companies, to ensure QSR Automations’ products remain at the forefront of the hospitality industry. Prior to joining QSR Automations, Angela led the application development and technical innovation teams at Brown-Forman Corporation, producer of premium beverage alcohol brands such as Jack Daniels and Woodford Reserve. Angela’s career includes leading Product Management and Professional Service teams in Silicon Valley technology companies. Angela has a Master’s in Engineering from the University of Louisville and is an advocate for helping women advance and thrive in the tech industry. She enjoys spending time with her husband, daughter, two boys, and attending their academic & sporting activities.