Preparing for the Unknown: How Restaurants Can Weather 2023 If you asked a random sampling of consumers what the economic outlook for 2023 is, chances are the majority would reply “not good.” That’s especially true for the restaurant industry, which has been affected by COVID-related capacity …
The Demand for Delivery: How to manage the new Amazon/Grubhub partnership
Food delivery is more popular than ever, allowing customers a convenient and contactless method of eating from their favorite business in the comfort of their own home. While some restaurants have the capacity to hand-deliver all their off-premise orders, many rely on third-party delivery …
Problem Solving with Restaurant Technology
By now you’ve all heard “I’ve got 99 problems…” and people in the hospitality and restaurant industries face their share of them. How can management and decision-makers help alleviate some of the problems they face? Our money’s on technology. We’re not saying it’s the answer to all your problems (we …
Unsung Heroes: Why Our Support Services Team is Our Secret Weapon
Technology is great… until it isn’t. Few things are more frustrating to restaurant operators than investing in technology only to have it fail exactly when you need it to be firing on all cylinders. Tech failures are also costly–a recent analysis by software testing company Tricentis of 606 software …
Up Your Off-Premise Game
Welcome to level 3 of “we’re taking this day by day”! As warmer weather approaches, and as the stats have shown, off-premise strategies are something restaurants need to add to their business playbook. Not only is it a profitable solution for an unpredictable future, but it’s not a player that would …
2022 Predictions: Technology to Play A Major Role in Casual Dining
According to the new research from CGA Strategy, consumer confidence in eating and drinking out remains high, despite the rapid spread of the Omicron variant. Reassuringly, more than two thirds (70%) of those surveyed now feel confident about visiting pubs, bars and restaurants - more than double …