Host stands are no longer just podiums where guests are greeted, and silverware gets rolled: they are a critical piece of restaurant operations. They provide guests a first impression of your restaurant; it's where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate …
What is a KDS? A Guide to Kitchen Display Systems
Restaurants are continually updating technology to keep up with consumer demand. Think about it: wi-fi, table-top kiosks, online ordering— all of these features help attract more diners and drive the guest experience. A kitchen display system (KDS) might be in the background, but it’s a piece of …
Keeping Back of House Operations Front of Mind
A restaurant can’t function properly without the behind-the-scenes hustle and bustle, but staffing shortages are hitting back of house (BOH) operations hard. According to the 2022 State of the Restaurant Industry conducted by National Restaurant Association, roughly half of all operators say …
Avoid Front of House Staffing Fiascos with Smart Tech Solutions
Although the restaurant industry is not going out of business anytime soon and hungry customers keep showing up, a nationwide staffing shortage is hitting restaurants hard. According to the latest Job Openings and Labor Turnover Report from the Bureau of Labor and Statistics, more than 4 million …
What You Need To Know About Restaurant Software Updates
Technology is always on the move. Moore’s Law specifically addresses this phenomenon, stating that the speed of technology doubles roughly every two years. That theory proved true until recently, with technologies doubling in capability even faster than every two years. You likely already realize …
What’s the Difference Between Coursing and Delay Routing?
Every day, our teams are fortunate enough to field guest questions about our products suite. Why do we think it’s lucky? Well, there are a few reasons. First, we get to learn a little more about our customers, and beyond that, we’re able to keep on our toes to innovate not just for tomorrow, but for …
