QSR Automations | The Global Leader in Restaurant Technology
A Global Leader in Advanced Restaurant Technology
Kitchen Display System
A Kitchen Display that Transforms Your Kitchen Performance
Every restaurant is unique. The ConnectSmart® Kitchen kitchen display system provides the powerful features you need to create an efficient, profitable restaurant that works for your specific setup — today and in the future!
What You Can Do
Slash Ticket Times
Through integrations and automated features, remove wasted time and create sleek, dynamic workflows that adapt to your activity levels and improve your speed of service.
Configure For Your Needs
Tackle for any operational need with a flexible solution that configures and solves any restaurant challenge.
Blend In-store and Off-Premise Orders
ConnectSmart Kitchen’s dynamic capacity management blends walk-in and carryout traffic without one stream disrupting the other, all based on real-time kitchen efficiency.
Minimize The Noise
Find peace amidst the tumultuous kitchen environment with integrations that automatically push data between stations — no need for staff to run back and forth.
Above and In-store Capabilities
With a cloud-based and in-store platform, your operations are 100% redundant. In the event of an unexpected outage, you won’t lose functionality.
Make Data-Driven Decisions
Get the full picture of your restaurant’s performance with robust data reports that help you target areas for specific improvements.
Real-time accuracy
Never make false promises
ConnectSmart Kitchen KDS “reads” your kitchen bandwidth to generate
quotes for pickup.
With quotes based on activity levels — not preconfigured stats — you’re
always providing truly accurate times.
As your kitchen activity fluctuates, dynamic capacity management features
automatically adjust quote times to reflect it.
Kitchen Order Routing
Customize Your Workflow
Route items to individual stations or full kitchen lines based on their
current capacity or load. Manually “pass” items to another line when needed.
ConnectSmart Kitchen rule-based routing options let you see what you
want, where you need to see it, and exactly when you need to see it.
See order items “on the fly” as they enter the POS, or create coordinated
timed routing by course to ensure items finish hot and fresh.
Seamless Integrations
Work Smarter, Not Harder
ConnectSmart’s robust API’s allow you to make the most of the platform
and your technology stack. And because ConnectSmart Kitchen is the only KDS with over 65 kitchen POS
integrations, you can make changes when you need to, and your kitchen investment is safe!
Connect your entire operation by sharing data, from the back (kitchen) to
the Front-of-House (ConnectSmart Host). The integration eliminates staff running back and forth between
stations.
In the front, table statuses update instantly based on the kitchen,
displaying an order’s current status in “table details” for staff. In the kitchen, stations can use
dashboards to display waitlist info, open menu counts, seating statuses, and more.
“The best thing about ConnectSmart Kitchen is its versatility. I’ve used the solution in full-service dining restaurants with 300-600 seats and fast-casual restaurants. The majority of the business comes from digital channels and off-premise dining. The product is so flexible that you can solve almost any operational situation you can imagine. I’ve used several other kitchen management products from major POS providers, and none can match ConnectSmart Kitchen.”
Brian A.
Director of Technology
Accessible Data
Make Decisions on the Fly
ConnectSmart Kitchen provides multiple ways to access data captured by
the application. Every bump event records over 50 fields of data about a specific item. Access numerous
metrics like average service times, order on-time percentages, and more.
Synchronize data with the ConnectSmart Enterprise Portal to access
reports through the cloud, the ConnectSmart vision app, or the Business Intelligence Portal, ConnectSmart
Insights.
The API allows you to export this data directly into your own or
third-party data warehouse or solution.
Off-Premise Dining
It’s Now or Never
With real-time data flowing directly from the kitchen, you always provide
guests with the most accurate quote times and statuses for their off-premise orders.
View your off-premise orders in digestible dashboards, where you can
segment them by type – curbside, delivery, or pick-up and status.
Display order statuses on monitors for partners and pickup guests to
minimize crowding in the lobby.
ConnectSmart Kitchen’s dynamic capacity management blends walk-in and
carryout traffic without one stream disrupting the other, all based on real-time kitchen efficiency.
Bin Management
Never Run Out of What Matters
ConnectSmart Kitchen’s Bin Management module tracks high-volume item sales by 15 – 60-minute dayparts to provide accurate forecasting.
The forecasting information will alert staff to prepare more product, so items are always on hand when needed.
The system can display quantities like “On Hand,” “Needed,” “In Progress,” and “Expired” and can route system-generated orders to refill bins directly to a prep station.