Today, we start the next chapter in our company's history. We're very pleased to introduce: The ConnectSmart Platform. While the ConnectSmart Platform isn't a new product per se, we've worked to innovate our trusted solutions to provide all their features through a single back-end platform. By …
Restaurant Terms and Slang: How Many Do You Know?
"Restaurant Terms and Slang: How Many Do You Know? was originally published on June 23, 2017 Anyone that’s ever worked in a restaurant knows that it comes with its own terminology. Keeping up with the lingo will make communication smoother amongst staff, as well as make your restaurant more …
What Vaccinating Restaurant Staff Means For Your Operation
In early November, the world was able to breathe a collective sigh of relief as the first coronavirus vaccine was announced. Since then, more vaccines have been approved, with even more still in development. The National Restaurant Association has campaigned to prioritize restaurant workers as front …
Restaurant Guest Surveys 101
Surveys have been around for hundreds of years, perhaps most commonly as a census tool historically. As technology has become increasingly sophisticated, collecting and collating information has likewise improved. While it varies why survey feedback is solicited, generally it affords insights to …
Pop-Up Restaurants: Everything You Need to Know
Mobile cuisine is creating a buzz across the nation - especially pop-up restaurants. Pop-up restaurants are a type of short-term restaurant that allows chefs to try out new concepts, test new audiences, experiment with edgier cuisine, fundraise money, or draw new investors without the expense of …
Trend Alert: The Rise of Dark Kitchens
Today’s diners expect a high-quality guest experience every time, even when they aren’t eating inside your restaurant. According to a McKinsey article, online delivery will grow 15 percent per year until 2020. Restaurants responded to this fast-moving market by offering delivery and to-go services …