Tourism has an exponential impact on the global economy, boosting the gross GDP by 2.7% in the United States, and much more elsewhere. For operators, tourism has a palpable effect on the restaurant industry, generating a sales increase of up to 30% at fine dining establishments, 16% at quick-service …
How to Create a Restaurant Customer Loyalty Program
Alongside the tasty food and impeccable service you offer customers, a loyalty program can help incentivize people to return to your restaurant. An ongoing restaurant customer loyalty program can increase order volumes and provide a channel through which you can build strong, lucrative relationships …
Our Guide to How Restaurant Tech Guides Your Eating Habits
Technology connects the world around us in tacit and often invisible ways more and more every day. Many factors shape guest experiences, from the way that you order food to the way the kitchen works in the restaurant, all through technological solutions designed to remain dynamic and hidden. Whether …
ConnectSmart® Host (Formerly DineTime)/Google Integration Expands with Restaurant Waitlist Software Functionality
Restaurant operators look for technology investments that produce two things: visibility and traffic. Luckily, ConnectSmart® Host (Formerly DineTime)’s latest Google integration expands our restaurant waitlist software, so operators get both but with an added BAM! (As Emeril would say!) QSR …
Restaurant Marketing 101: How to Use Behavioral Email Marketing to Increase Customer Loyalty
Do you want to draw in new customers while holding on to return guests? Loyal customers are always worth more to a restaurant than new leads, and behavioral email marketing can increase that loyalty when done well. Building trust with your customers through tailored, personal, and relevant …
The Time is Now for a Veganized Menu
Picture this: A party of 10 is arguing over where to eat when someone suggests your restaurant. There's a mutual agreeance that your place has amazing food and service until the one vegan in the group points out that there’s nothing they can really eat on your menu. After some grumbles, they dismiss …