Restaurant management involves so much more than making and serving food. There's all the prep-work, the cleanup, hiring, scheduling, marketing, and a whole host of other duties that occur after you've locked the doors. Oh, not to mention the exponential tasks of managing multiple restaurant sites. …
How to Write an Employee Handbook your Restaurant Staff will Read
New customers excite us. New dishes and menus excite us. The premise of black bottom lines excites us. Writing employee handbooks? Not so much. These seemingly dull tomes often produce a variety of yawns and eye-rolling from new hires and current employees. Despite the pushback, for an operator, …
2019 Restaurant Goals & Resolutions: Keeping the Momentum
As we kick off another year in the restaurant industry, it’s time to take a good look internally and realize that what we've been doing in the past may not be the best option to carry us into the future. Let’s recap some things that helped create a successful 2018, so we can build on that momentum …
Restaurant News Roundup: December 2018
As we stepped into the new year, we looked at everything that happened in the restaurant industry in December 2018. Last month’s news includes 2019 technology predictions, pizza company mergers, mobile payment platforms, and the reasons restaurants are losing guests. This platter of news was too …
Earning Positive Online Reviews for your Restaurant
Online reviews are a complicated beast for business owners to tame. At their worst, they're personal sounding boards for miffed customers, looking to rake your restaurant across the figurative coals. When they're positive though, they're real guest testimonials and can serve as powerful ambassadors …
How to Become A Restaurant Manager: Skills and Strategies
Few careers offer entry-level flexibility than do those as a restaurant manager in the food industry. While some take a more formal path by obtaining certifications, getting a Hospital Management associate degree, or even a bachelor’s degree related to restaurant management, others will opt for …