The Fragmented Landscape of Ordering
Kitchen Automation, QSR Blog, RecipesPlus, Restaurant Management, Restaurant Marketing, Restaurant Operators, Restaurant Technology, Technology
From kiosks to QR codes, the landscape of ordering at a restaurant has never been more diverse. Giving guests the freedom to choose not only how they order, but customize what they’re ordering with modifications and add-ons, is the ultimate in high-volume food service. The ConnectSmart® Suite is a game-changing solution that integrates kitchen automation, capacity management, recipe digitization, and more to elevate your kitchen operations to new heights.
The Role of Kiosks
Kiosks allow customers to place orders directly, reducing the need for waitstaff and speeding up the process. Integrated with ConnectSmart® Kitchen, kiosks send orders directly to the kitchen, minimizing delays and errors. This system also allows for real-time updates and adjustments, ensuring prompt service and savings on labor costs, even during peak times.Concessions and Quick Service
In a bustling stadium, being able to order quickly and return to your seat so you don’t miss a moment of the action can be the difference between making or breaking a high-volume day. With the ConnectSmart® Suite, you can optimize your guests’ experience from front-of-house to back-of-house. For example, you can have a live view of order-ready screens that communicate with your ConnectSmart® Kitchen display screens, ensuring every order is not only accurate, but comes out hot and fresh at the same time. By automating and managing kitchen tasks dynamically, ConnectSmart® Kitchen ensures orders from various sources, such as kiosks, POS systems, and self-order apps, are processed efficiently. This reduces ticket times and increases throughput, crucial in settings like stadiums. When it comes to your back of house, ConnectSmart® RecipesPlus digitizes recipes, integrating them into the kitchen workflow. This ensures consistency and accuracy in food preparation, essential in maintaining quality across numerous orders. Digital instructions minimize errors and streamline training for new staff, enhancing kitchen efficiency. The ConnectSmart® Suite, along with strategic kiosk use, can enhance high-volume food service operations. These technologies streamline processes, reduce errors, and improve customer satisfaction, making them indispensable tools in today’s fast-paced food service industry. By leveraging the fragmented landscape of ordering and optimizing the guest experience, the ConnectSmart® Suite ensures every order is handled efficiently, accurately, and with the highest quality. There’s plenty more cooking where that came from; want to stay on top of the latest industry news? Join our blog list for monthly updates:About the Author
Caitlin Soard is a Content Marketing Strategist with over seven years of marketing experience under her belt. She joined the QSR Automations marketing team in June of 2022 and has been hard at work improving their social media and content ever since. She attended Franklin College where she received a Bachelor of Arts, focusing in Journalism and Public Relations as well as minoring in English. When she’s not lending her social media wizardry to QSR Automations, you can find her playing Dungeons & Dragons or TCGs at her local card shop, enjoying live local music, or spending time with her cat and two dogs, Ellie, Laney, and Orryn.
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