No one wants to wait too long for their food. Caitlin didn't need a restaurant expert to tell her that. No one took the guest experience more seriously than her. So when her restaurant's cook times and customer satisfaction measures started slipping, she acted. The problem wasn't always clear. …
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Our Favorite Restaurant Memes
Remember laughing? I think I do. That spontaneous, spasmodic noise that makes me spit seltzer on my laptop screen. Whether it’s viral videos, funny TikToks or an endless supply of restaurant memes, the internet is teeming with funny content. If you haven’t already, you should definitely check it …
Your Guests’ Greatest Fears about Restaurants Reopening
If you were tired of hearing the word "unprecedented" in the early stages of the pandemic, get used to it. As we trundle into a reopen and tentatively feel out the new landscape, "uncertain" might become the next COVID buzzword. Restaurant operators, staff, and guests feel it in full measure, a …
The Truth About Kitchen Technology
If a hen and a half laid an egg and a half in a day and a half, how long would it take a monkey with a wooden leg to kick the seeds out of a dill pickle? If your kitchen software is free, how long will it take for it to catch up to your operational needs after being installed in your kitchen? If …
A Letter From Our New CEO: Angela Leet
Can you believe we’ve been in quarantine for over a year now? It’s hard to imagine, but most of the company has worked remotely since mid-March of last year, and what a year it’s been. The good news is that spring has sprung and brighter days are ahead. It’s hard to express how challenging the …
Restaurant News Roundup: January 2019
In the first month of 2019, the news centered around generational spending, troubled partnerships, data, and mobile order-ahead technology. There was also some good news concerning the restaurant industry. This month’s round-up is a full serving of information minus the calories. Restaurant Industry …
