Every restaurant wants to find and capitalize on best practices—and, every restaurant operator knows that it takes analyzing data to increase efficiencies. There are a lot of operational KPIs—from break-even point to cost of goods sold—that operators must calculate each month. But, it’s equally …
Here’s the Reason You’re Losing Diners (plus, how to fix it)
The Saturday Night Flight Picture a diner walking into your restaurant on a Saturday night. It’s busy, and they approach the host stand, where they are told it will be a 30-minute wait. They’re happy with that and add their name to the waitlist before taking their place in the lobby with other …