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  • Why ConnectSmart

By: Beau Peters
January 26, 2022

Managing Staffing and Turnover in the Restaurant Industry

Industry News, QSR Blog, Restaurant Management, Restaurant Operators, Restaurant Segments, Uncategorized

Those who pay attention to the news have likely seen that our country is experiencing a labor shortage the likes of which we have not experienced in a long time. The shortage spans many industries, but it seems that fast food and sit-down restaurants have been hit the hardest. What is most …

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By: Kristin Herman
September 25, 2020

How to Use Restaurant Instagram Stories to Grow Your Business

Guest Management, QSR Blog, Restaurant Management, Restaurant Marketing, Restaurant Operators, Restaurant Segments, Uncategorized

Instagram Stories are big business. Any business in any industry or niche can use Instagram Stories to deliver content to engaging content to their customers, with many statistics to showcase how well it pays off. If you're trying to connect with your potential restaurant guests, Instagram Stories …

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How Diversity Increases Your Restaurant Productivity

By: Syd Bishop
August 20, 2020

August 2020: Restaurant Good News Roundup

COVID-19, Guest Management, Industry News, QSR Blog, Restaurant Industry News Roundup, Uncategorized

Restaurants have suffered the brunt of the coronavirus pandemic, serving as the unexpected economic and socio-political frontlines of the year's travails. As of this writing, 53% of restaurants are permanently closed, with a running total of $120B lost so far.  The industry is at an ever-shifting …

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complicated restaurant promotions

By: Marcia Noyes
February 27, 2020

Are Complicated Restaurant Promotions Driving Your Guests Away?

QSR Blog, Restaurant Management, Restaurant Operators, Uncategorized

Attracting new customers to your restaurant, while retaining loyal guests, is an ongoing effort. Restaurant marketing teams focus on many promotions throughout the year, from straight-forward percentage discounts to buy-one-get-one (BOGO) deals, to the "promo-with-a-twist" (For example, "BOGO meal …

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