Restaurant Delivery Optimization Strategies for COVID-19
COVID-19, Kitchen Automation, Off-Premise Dining, QSR Blog, Restaurant Management, Restaurant Operators, Restaurant Segments, Restaurant Technology
We’ve never seen such a blow to hospitality business like this. It’s why we have to keep using words like “unprecedented” in everything we write; we can’t overstate it though, COVID-19 anxieties are real, and they’re widespread. Though everyone is feeling them on some level, we can’t give in to hopelessness; there will be an end to this, though we might not be able to see it yet. Right now, let’s focus on facts surrounding the outbreak, examining what’s happened and bracing for what’s to come. In discussing any restaurant delivery optimization strategies for COVID-19, we must examine the data.
- Data from ConnectSmart®Host (Formerly DineTime) indicates that seated guest business is down 100%, per the government’s directive to shut down any on-premise dining and large gathering.
- Currently, off-premise dining (takeout, delivery, or catering) is every restaurant’s sole means of revenue.
- Analyzing data from ConnectSmart Kitchen shows that this off-premise revenue is down an average of 79%*
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