Orders are flying in from the counter, mobile apps, and third-party delivery services. Guests want their food fast, but they also expect it to be flawless. In the fast-paced world of fast-casual dining, success hinges on delivering meals quickly, without compromising quality. But in the hustle to …
The High Cost of Low Tech: How Outdated KDS Systems are Holding Restaurants Back
Today’s restaurant patron expects both speed and accuracy, which means restaurants need to be on the ball when it comes to efficiency. Whether you run a high-volume quick-service restaurant (QSR) or a full-service establishment, the right technology can make or break your operations. Yet, many …
Why ’86ing’ Mistakes is the Key to Cutting Food Waste: How a Kitchen Display System Helps Eliminate Order Errors
In the fast-paced environment of a commercial kitchen, mistakes happen. Whether it’s a missed modification, an incorrectly fired dish, or a forgotten ticket, these errors don’t just slow down service – they also lead to unnecessary food waste. In the United States alone, restaurants are estimated to …
Eliminating Paper Waste: The Benefits of Going Digital with ConnectSmart® Kitchen’s KDS
The Problem with Paper in the Kitchen For decades, paper tickets have been a staple of restaurant kitchens. But in a fast-paced environment, they can be more of a liability than an asset. Tickets get lost, torn, or smudged. Handwritten modifications lead to miscommunication. And at the end of the …
Q&A: Jennifer Karpinsky – 2025 Top Women in Restaurant Technology Lifetime Achievement Award Winner
We’re thrilled to share that Jennifer Karpinsky, our Vice President of Business Development, has been honored with the prestigious Top Women in Restaurant Technology Lifetime Achievement Award at MURTEC 2025 in Las Vegas! Jennifer’s leadership, innovation, and vision have been instrumental in …
Order-Ready Boards: Why They Matter and What You Should Look For
In the modern restaurant industry, efficiency and sustainability go hand in hand. Operators continuously search for ways to reduce waste while improving their workflows, and technology plays a crucial role in achieving these goals. One solution adopted by many restaurants, especially those in the …
