Oh, my gourd, we’ve officially entered spooky season! As the weather gets colder, headlines have shifted as Summer slowly fades into the horizon. When it comes to September’s restaurant news, we’re serving up a flavorful variety. Grab your pumpkin spice latte, throw on a flannel, and settle in to …
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70+ Must-Have Restaurant Statistics
We believe in the power of stats, from data analytics to using research for your menu engineering. Every day, we dig deeper and deeper into the world around us through the lens of restaurant operations. We do that by seeking data that is both rich and current so that we can remain as up-to-date as …
Restaurant Case Study: How Boston Pizza Leveraged QSR Technology
An institution in Canada, Boston Pizza launched in the mid-60s with a traditional restaurant setup: pen and paper tickets to collect and send orders from the front to the back and vice versa. Twelve years ago, Cavin Green, Vice President of Business Technology & Systems at Boston Pizza …
Why Choosing Purpose-Built Restaurant Hardware Makes a Difference
You are charged with selecting technology solutions for deployment to your restaurant chain’s kitchens. On the surface, the task and array of options can seem overwhelming. This is the time to be very clear on what ‘success’ looks like for your project. Consumer or retail solutions may seem to work …
Boosting Restaurant Efficiency: A Complete Guide to Implementing ConnectSmart® KitchenÂ
It’s no secret that kitchen chaos causes mistakes, but how much are those mistakes costing your business? The restaurant customer retention rate sits at about 30%, which means that 70% of customers don't come back to the same restaurant after visiting it once. To drive customer retention, …
3 Ways The Restaurant Business Is Becoming a Tech Business
 Digital transformations continue to convert businesses of all types into tech businesses. This evolution includes restaurants, of course, one of the oldest entrepreneurial industries in history. Whether a restaurant operator immigrated from afar or is an American-born foodie with ownership …