Restaurant operators look for technology investments that produce two things: visibility and traffic. Luckily, ConnectSmart® Host (Formerly DineTime)’s latest Google integration expands our restaurant waitlist software, so operators get both but with an added BAM! (As Emeril would say!) QSR …
Restaurant Marketing 101: How to Use Behavioral Email Marketing to Increase Customer Loyalty
Do you want to draw in new customers while holding on to return guests? Loyal customers are always worth more to a restaurant than new leads, and behavioral email marketing can increase that loyalty when done well. Building trust with your customers through tailored, personal, and relevant …
The Time is Now for a Veganized Menu
Picture this: A party of 10 is arguing over where to eat when someone suggests your restaurant. There's a mutual agreeance that your place has amazing food and service until the one vegan in the group points out that there’s nothing they can really eat on your menu. After some grumbles, they dismiss …
Restaurant Customer Service Strategy: In the Heat of the Moment
You know those restaurant nights. The kind where guest traffic is nonstop, the staff runs at full capacity, and amidst the high energy, snags, chokepoints, and miscommunications rear up at every turn. Sure, you've got a great customer service policy in place, but what about some "on-the-floor" …
Dining Trends: What, Where and How Millennials Eat
Millennials, the generational group born between the mid-80s and mid-2000's, represent roughly 1/4 of the American population. Incubated in web technology and global connectedness, they're an informed generation, often stereotyped by their passion for smartphones, selfies and a rosy hue fashion …
NoWait vs ConnectSmart®Host (Formerly DineTime): Head-to Head Comparison
Having a guest management system is crucial to running an efficient restaurant and improving the guest experience. In fact, Toast found that 73% of diners agree that restaurant technology improves their guest experience. If you’re in the market for a guest management system, we have some information …






