When it comes to the restaurant industry, from dine-in to quick service and everything in between, there’s one universal truth: A business is only as good as its people. This has never been more true, as the industry continues to struggle with labor shortages and high turnover rates. While higher …
Preparing for the Unknown: How Restaurants Can Weather 2023
Preparing for the Unknown: How Restaurants Can Weather 2023 If you asked a random sampling of consumers what the economic outlook for 2023 is, chances are the majority would reply “not good.” That’s especially true for the restaurant industry, which has been affected by COVID-related capacity …
The Demand for Delivery: How to manage the new Amazon/Grubhub partnership
Food delivery is more popular than ever, allowing customers a convenient and contactless method of eating from their favorite business in the comfort of their own home. While some restaurants have the capacity to hand-deliver all their off-premise orders, many rely on third-party delivery …
Problem Solving with Restaurant Technology
By now you’ve all heard “I’ve got 99 problems…” and people in the hospitality and restaurant industries face their share of them. How can management and decision-makers help alleviate some of the problems they face? Our money’s on technology. We’re not saying it’s the answer to all your problems (we …
What’s the Difference Between Coursing and Delay Routing?
Every day, our teams are fortunate enough to field guest questions about our products suite. Why do we think it’s lucky? Well, there are a few reasons. First, we get to learn a little more about our customers, and beyond that, we’re able to keep on our toes to innovate not just for tomorrow, but for …
Spotlight On: 54th Street
54th Street: 28 years of success Since its beginnings in 1989, 54th Street has been no stranger to success. The American Casual grill got its start in Kansas City, Missouri—the brainchild of Thomas Norsworthy, who wanted to create a spot for locals with both quality food and a lively bar crowd. …
